US Business Summit 2023: Summit close

Tim McCready, Summit MC closes the 2023 US Business Summit. — United States Business Summit 2023 30 November 2023 at Cordis, Auckland. Brought to you by NZ INC. and Auckland Business Chamber.

US Business Summit 2023: Summit Summary

SUMMIT SUMMARY

Summit co-chairs Fran O’Sullivan and Simon Bridges summarise the United States Business Summit with Summit MC Tim McCready.

United States Business Summit 2023 30 November 2023 at Cordis, Auckland. Brought to you by NZ INC. and Auckland Business Chamber.

Sustainability: Is it at risk of becoming a fair-weather friend?

Sustainability: Is it at risk of becoming a fair-weather friend?

It was only 10 months ago that New Zealand suffered two of its most costly weather-related disasters.

The Auckland Anniversary floods and Cyclone Gabrielle resulted in insurance claims of more than $2 billion. Climate change was a top concern of the nation. Ipsos’ New Zealand Issues Monitor ranked it the fifth-most-significant concern for New Zealanders in February and May 2023.

But you just have to look to the recent election to see how much has changed since then.

Climate change was barely mentioned on the campaign trail or during the debates by the two candidates vying to be Prime Minister.

By August, the Ipsos survey saw climate change slip out of the top five concerns for New Zealanders and making way for worries about the cost of living, crime, housing, healthcare and the economy.

Sustainable Business and Finance: An enduring local partnership

Sustainable Business and Finance: An enduring local partnership

ICBC NZ acted as lead arranger and joint sustainability co-ordinator for Wellington City Council’s new facility at Moa Point.

ICBC NZ is deeply focused on long-term growth through infrastructure development and committed to being a cornerstone partner in New Zealand’s progress towards its emission reduction targets.

Kevin Xu, deputy head of corporate & institutional banking of ICBC NZ, says that by providing funding in utilities, ports, highways, airports and the energy sector, the bank envisions an enduring relationship with the local economy, firmly grounded in sustainable financial practices.

This aligns with the bank’s commitment to environmental sustainability and the pivotal role of infrastructure in shaping a greener, more efficient world.

This year marks the 10th anniversary of ICBC operating in New Zealand as a fully owned subsidiary of the Industrial and Commercial Bank of China, the world’s largest bank by total assets.

Taumata Rau Conversation pushes cybersecurity up the agenda (University of Auckland)

Cybersecurity concerns aired in a Taumata Rau Conversation add to the discussion New Zealand needs on national security issues.

Tony Lynch, the head of the National Security Group in the Department of the Prime Minister and Cabinet, speaks at the University
Tony Lynch, the head of the National Security Group in the Department of the Prime Minister and Cabinet, speaks at the University

Two years ago, the Royal Commission of Inquiry into a terrorist attack in Christchurch challenged the government to build a conversation with New Zealanders about national security challenges.

An expert discussion on cybersecurity at the University on 24 October was a contribution to that goal. “We need the sorts of conversations that we’re having now,” Tony Lynch, a top national security official, told the audience.

Fellow panellists in the Taumata Rau Conversation, hosted by Vice-Chancellor Professor Dawn Freshwater, were:

  • Professor Giovanni Russello, the head of the University’s School of Computer Science
  • Lisa Fong, deputy director-general, National Cyber Security Centre
  • Amber McEwen, the chief executive officer of Research Education Advanced Network New Zealand, which runs a data network for researchers and educators collaborating across New Zealand and the world.

The background included cyber-attacks which have targeted nationally significant organisations including Parliament and universities. A ransomware assault crippled the Waikato District Health Board in 2021 and last month electronic ticketing for Auckland public transport was similarly taken out of action.

Lynch, the head of the National Security Group in the Department of the Prime Minister and Cabinet, walked the audience through the nation’s first national security strategy Secure Together – Tō Tātou Korowai Manaaki, issued in August by the Ministry of Defence.

Malicious state and non-state actors are a persistent cyber threat to all New Zealanders,

How far do we lock down New Zealand and stop that free flow of information? You can go too far and then you end up with the Great New Zealand Firewall.

Amber McEwenHead of Research Education Advanced Network New Zealand

Individuals and private organisations are key in fending off the assaults since the bulk of cybersecurity capability and effort lies outside of the government.

Asked about his biggest concerns, Lynch highlighted the increasing interconnectedness of critical infrastructure, as powerfully demonstrated in Hawke’s Bay during Cyclone Gabrielle when electricity and communications failed after the flooding of a power station, impeding emergency responders and cutting services such as EFTPOS and ATMs.

Critical infrastructure needs more of a “system” approach, sharing information across sectors, he said. Likewise, Fong was focused on vulnerabilities from the intertwining of physical and digital infrastructure and reliance on the global digital supply chain.

In Russello’s view, New Zealand is “not where we should be” on cybersecurity for reasons including a lack of investment, a shortage of cybersecurity specialists, including in academia, and businesses treating digital security as a late-stage add-on.

Cyber panel, from left, Lynch, Fong, McEwen and Russello
Cyber panel, from left, Lynch, Fong, McEwen and Russello

Burnout of cybersecurity workers was a topic and moderator Tim McCready prompted a discussion about the potential for minimum standards and mandatory reporting.

Issues with critical infrastructure seemed to support a regulatory move in that direction, away from New Zealand’s traditional principles-based approach, according to Lynch. However, Fong cautioned there were no “silver bullets.”

The audience learned from McEwen of issues facing a digital network linking our scientists to the world.

The Research Education Advanced Network New Zealand, which she heads, is a Crown-owned company operating a network which lets researchers collaborate on data-intensive projects and is used by entities including universities and Crown Research Institutes.

In instances such as Russia’s invasion of Ukraine or the Taliban’s grab for power in Afghanistan, should the global community of research and education networks cut off those nations’ scientists and researchers?

“That’s been the big debate for us,” said McEwen. “We’ve come to the point where we keep collaboration going but we pull off research programmes where necessary.”

Risks from interconnected infrastructure were demonstrated in Hawke’s Bay during Cyclone Gabrielle when electricity and communications failed along with services such as EFTPOS and ATMs.

In Europe, Russian scientists were cut off from the Large Hadron Collider, the world’s most powerful particle accelerator, because research could be weaponised, she said.

Another conversation in McEwen’s world is the balance between security and information flow.

“How far do we lock down New Zealand and stop that free flow of information?” asked McEwen. “You can go too far and then you end up with the Great New Zealand Firewall.”

Taumata Rau Conversations will continue into 2024. The series aims to spark meaningful discussions from multiple perspectives on the major issues confronting Aotearoa New Zealand.

The cybersecurity event was the second in the series, following a discussion of the future of the health workforce.

Agribusiness & Trade: Evolving to rapidly changing consumer preferences

Agribusiness & Trade: Evolving to rapidly changing consumer preferences

Fonterra’s vice-president of food service for Greater China Justin Dai, says the $2 billion food service business the global dairy giant operates in China is evolving to keep ahead of rapidly changing consumer preferences.

Fonterra’s focus on localisation and innovation and the fusion of dairy goodness with local preferences in China has been a pillar of its success.

An example of this is the innovative “cheese dirty coffee” launched a year ago, a drink that combines espresso with milk, cream, cream cheese and butter.

“I know it sounds a bit odd,” Dai told the 2023 China Business Summit. “But when this dirty coffee was launched about a year ago, it was an immediate hit. It was launched by one of the large local coffee chains in China, and in the first week nationwide more than six million cups were sold.”

Fonterra’s commitment to innovation is underscored by the establishment of five application centres in China over the past decade, in Shanghai, Beijing, Guangzhou, Chengdu and a newly opened facility in Shenzhen.

The centres are a base for collaborative creativity, both within Fonterra and also with external stakeholders including bakeries, coffee shops, restaurants and retailers.

“This is an advantage we have in China, to work together with our customers to drive innovation,” Dai says. “We have strong confidence in the outlook of China. Demand is coming back, and we have the confidence to continue innovation.

“We will continue to invest in our partnership with our customers, going broader and deeper with our partners to continue to bring the goodness of New Zealand dairy into Chinese consumers’ recipes.”

Through Anchor Food Professionals, Fonterra serves four major channels within China’s food service market: bakery, beverage, dining and the rapidly growing retail food service sector. Its reach spans over 470 cities, including all tier one and tier two cities, along with hundreds of tier three and tier four cities, in partnership with its authorised Anchor distributors.

Key trends shaping the market:

● Gen-Z’s affinity for traditional Chinese pastries infused with dairy is creating new culinary opportunities.

● Social media’s pervasive influence is revolutionising buying behaviour, prompting an intense marketing arms race.

● The interplay between premium and mass markets is intensifying competition and redefining strategies.

● Fast, bold innovation is blurring channel boundaries and redefining the industry.

● The shift towards varied dining occasions, encompassing online, offline and food service retail, is altering consumption habits.

● Niche brands and the untapped potential of lower-tier cities present vast growth opportunities.

Agribusiness & Trade: Comvita embarks on sustainable strategy

Agribusiness & Trade: Comvita embarks on sustainable strategy

Despite the pandemic and border restrictions, New Zealand mānuka honey exporter Comvita was able to elevate its market share in mainland China from 39 per cent to an impressive 60 per cent.

Andy Chen, Regional CEO APAC for Comvita, shared the story behind this success at the China Business Summit last month.

He explained that the brand’s New Zealand origin and reputation as the largest mānuka honey manufacturer had been key selling points in the past, but these narratives lost their effectiveness several years ago, resulting in a plateau in growth.

Chen explained that the China market is constantly changing. “In the last 5000 years of China, the only thing that has never changed is change,” he told the Summit.

“Chinese consumers are very open-minded. They embrace new stuff every day, but they are also impatient. We need new stories for them.”

In 2020, under the guidance of new leadership led by group chief executive David Banfield, the honey company began sharing the “Why Comvita?” story. Comvita began highlighting its strengths as a business — that it is not only a leader from New Zealand in terms of beekeeping, but also emphasising its position as the only brand worldwide to ensure quality control from “land to hand”, including comprehensive soil health management and rigorous testing procedures. Storytelling around these areas helped Comvita connect with Chinese consumers and secure rapid growth in the Chinese market.

In 2022, Comvita again adapted, this time asking: “What is more relevant to Chinese consumers after the pandemic?”

Chen says Comvita’s consumers tend to be upper-middle class, well-educated, and environmentally conscious even before the pandemic. As a response, Comvita unveiled its “Harmony Plan,” demonstrating its commitment to sustainability, carbon neutrality by 2025, and bee welfare initiatives.

As part of this, Comvita is committed to achieving carbon neutrality by 2025, and ultimately becoming carbon positive by 2030. It is minimising its environmental impact through carbon reduction and improving the circularity of its packaging.

Comvita has committed to the rescue of 10 million bees annually and aspires to extend this to 100 million. It is achieving this by being at the forefront of ethical bee welfare standards, and through its global partnerships with dedicated beekeepers and rescuers, uniting efforts to protect hives and uplift the welfare of bees.

Another key aspect of Comvita’s Harmony Plan is nurturing biodiversity and restoring natural ecosystems. It is planting native bush and trees across New Zealand and has plans to do so in China. It has committed 1 per cent of its profits to local communities, giving employees a day off each year to help people in the communities around them.

Chen told the China Business Summit that these narratives, underpinned by tangible and demonstrable actions, are resonating well among its customers — particularly those residing in Tier-1 Chinese cities such as Beijing, Shanghai and Guangzhou — and have enabled Comvita’s remarkable growth in the region to continue.

“We are real, we are genuine, and we are leveraging our industry knowledge and expertise to help people and the communities wherever we go,” he says.

FIFA Women’s World Cup – impact on New Zealand (LinkedIn)

China Business Summit 2023: Rebuilding tourism and education links

New Zealand’s thriving tourism and export education links with China were heavily impacted during the pandemic years, enduring significant challenges and setbacks. The reopening of borders has seen a remarkable revitalisation of these connections. The return of foreign tourists has been a prominent bright spot for New Zealand’s economy, and there has been a notable increase in study visa approvals, particularly for universities. This panel will share perspectives on the changed landscape, including new strategies adopted to rebuild business, and the inspiring wins and war stories that have emerged along the way, showcasing the resilience and adaptability of the sectors.

  • Lisa Li, Managing Director, China Travel Service
  • Grant Webster, Chief Executive, Tourism Holdings
  • Professor Dawn Freshwater, Vice-Chancellor, University of Auckland
  • Dr Wiremu Doherty, Chief Executive, Te Whare Wānanga o Awanuiārangi
  • Moderator: Tim McCready

 

China Business Summit 2023: Marketing health, wellness and innovation to China

This session will uncover the strategies, insights, and innovative approaches that have made Comvita and Fonterra leading names in the industry. Speakers will share the intricacies of navigating and innovating for Chinese market and effectively promoting health and wellness to the region.

  • Andy Chen, Regional CEO, APAC, Comvita
  • Justin Dai, Vice President Foodservice, Fonterra Greater China
  • Moderator: Tim McCready